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Wpbekery page builder not working - by donald

This topic has 6 replies, 3 voices, and was last updated 3 years, 7 months ago ago by Robert Hall

  • Avatar: donald
    donald
    Participant
    April 30, 2021 at 22:47

    I cant find wpbekery page builder on my backend. it is installed an activated but is not working. pls what should i do?

    #285971 Copied Theme version: 7.2.8 WooCommerce version: 5.2.2
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 1, 2021 at 07:34

    Hello,

    Thanks for using our theme – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/
    Please provide temporary wp-admin access, so we can take a closer look.

    Regards

    #285995 Copied
    Avatar: donald
    donald
    Participant
    May 2, 2021 at 21:44

    Wp-admin Access:

    Please contact administrator
    for this information.
    #286155 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 3, 2021 at 11:36

    Hello

    Thank you so much for your logins.

    Currently you are installing both Elementor and wpbakery-page-builder we have deactivate Elementor Page Builder Now Your website wpbakery-page-builder is working fine.

    Robert Hall

    #286200 Copied
    Avatar: donald
    donald
    Participant
    May 3, 2021 at 21:19

    Thanks a lot for your resolving the issue, and i appreciate your quick response.

    #286239 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 4, 2021 at 10:29

    Hello

    You are welcome

    Robert Hall

    #286288 Copied
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