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WPML Currency Switcher Issue – Not Appearing in Single Product Page

This topic has 2 replies, 2 voices, and was last updated 2 years, 5 months ago ago by Rose Tyler

Sujit Jha

Participant

September 20, 2022 at 14:07

Hi

Refer Topic https://www.8theme.com/topic/currency-switcher-and-mail-configuration/#post-334583

1. In single product currency switcher is not showing, here the screenshot – https://pasteboard.co/RBZ7AShaETBA.png

2. also when i am changing currency on category page – added product is disappearing
Here the category page in INR https://pasteboard.co/dsOQXP5Dbbpw.png
Here the category page in USD https://pasteboard.co/UbvASb7PKG0d.png

I try to contact support but they don’t provide support to free users

Need your help

Thanks

Please, contact administrator
for this information.

#334590 Copied Theme version: 8.3.3 WooCommerce version: 6.0.2

1 Answer

Rose Tyler

Support staff

September 20, 2022 at 14:49

Hello,

From what plugin Currency Switcher comes?
Do you mean you have tried to contact the support of WPML but can’t get assistance from their side?
If you are using WooCommerce Multilingual & Multicurrency plugin, you need to contact their support.
Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins.

How does it work when the default WC theme – Storefront is activated on your site?
It is important to check if the problem persists with the default theme to find out if it comes from the theme or from something else. Go to Appearance > Themes > install and activate the Storefront theme.
Widgets could be messed up after switching, so open the Appearance > Widgets tab before switching to be able to move the widgets to the correct area after switching back.

Regards

#334594 Copied
Tagged: currency, issues, switcher, themes, woocommerce, wordpress, wpml
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