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WPML Mobile Panel automatically changes language randomly

This topic has 4 replies, 2 voices, and was last updated 3 years ago ago by Olga Barlow

Alex

Participant

November 1, 2021 at 03:56

Hello support,

Mobile panel for some reason changes to a different language. For example today it has been reported to me that on English site they see the Spanish Mobile Panel (https://prnt.sc/1y0gfvb). So I go to Appearance and I translate it back to English (because I thought that 8theme support changed it). After 30 minutes of using the website and making changes the Mobile Panel is now changed to Dutch language? I am thinking that it has to be WP Engine cache. Whilst I contact WP Engine I check again Appearance (maybe I could update it again and it will fix – temporarily). When I check I see that everything is in Dutch (https://prnt.sc/1y0gzpy)?

What is wrong?

#307122 Copied Theme version: 8.0.8

3 Answers

Olga Barlow

Support staff

November 1, 2021 at 16:18

Hello,

Do you mean that texts were changed if you open Theme Options https://prnt.sc/1y2gftx Or it was ok there but does the frontend display incorrect translation?

Regards

#307187 Copied

Alex

Participant

November 1, 2021 at 16:18

The text was changed for both front end and back end.

#307188 Copied

Olga Barlow

Support staff

November 1, 2021 at 18:17

Hello,

The text could be changed in Theme Options only if you edited that and saved it. Maybe you tried to translate that via Theme Options? If it’s saved wrong in theme options then of course it’s the same on the frontend. So, be sure that you have the correct texts in Theme Options.

Regards

#307213 Copied
Tagged: language change, mobile panel, randomly, themes, woocommerce, wordpress, wpml
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