WPML Plugin integration with Fondy plugin

This topic has 4 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

  • Avatar: kezalkoatlj
    kezalkoatlj
    Participant
    August 2, 2023 at 12:55

    I set up currencies using the WooCommerce Multilingual & Multicurrency plugin.
    I set the currency definition according to the client’s location.
    it was expected that when a client buys from the English version of the site, the price of 1500 UAH will go to the Fundy payment gateway. The end result is $1500.
    The currency on the site is displayed correctly, but is not correctly transmitted to Fondy. They receive instead 1500 UAH – 1500$

    I have disabled this feature for now.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2023 at 13:15

    Hello, Kezalkoatlj,

    Thank you for contacting us and for using XStore.

    Have you tried to contact support of the plugin?

    Please check how it works with the default WooCommerce theme – Storefront activated.
    Let us know the result.

    Kind Regards,
    8theme team

    Avatar: kezalkoatlj
    kezalkoatlj
    Participant
    August 2, 2023 at 13:19

    we have only your theme on the site.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 2, 2023 at 13:21

    Hello, Kezalkoatlj,

    Please go to Appearance > Themes > Install and activate the official WooCommerce theme Storefront for a few mins and check if your issue appears with our theme only or with the default WooCommerce theme too.

    Kind Regards,
    8theme team

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