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WPML & Woocommerce attributes - by Panos.k

This topic has 10 replies, 4 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

Panos.k

Participant

February 12, 2021 at 14:33

Hello,
I have a problem with the translation of product attributes.
While i translate them, no images or label values are copied in the translation which is very important as they are too many to translate one by one.
Waiting for your reply.
Regards

#273864 Copied Theme version: 7.2.4.1 WooCommerce version: 4.9.2

9 Answers

Olga Barlow

Support staff

February 12, 2021 at 18:24

Hello,

Could you, please, provide us with WP Dashboard and FTP access to your site? We’ll check the issue in more detail.

Regards

#273903 Copied

Muhammad Zaki

Support staff

February 12, 2021 at 18:32

Hello!

Thanks for getting in touch with us. My name is Muhammad and I will be your support rep.

I would love to check the case for you, can you please share the below WordPress login details?

WordPress Login URL:
WordPress Username:
WordPress Password:

Meanwhile, please check our detailed documentation on how to use WPML with Xstore:
https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/

Thank you!

#273906 Copied

Panos.k

Participant

February 13, 2021 at 09:54

Hello,
i shared the credentials.
Regards

Please contact administrator
for this information.

#273984 Copied

Robert Hall

Support staff

February 13, 2021 at 17:39

https://docs.woocommerce.com/document/woocommerce-localization/ – please follow this article.

We provide translation files for the theme, but it is not full translation, read here –

https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Xstore Core plugin should be translated manually.

Do you want to create a multilingual site or just translate it to your require language.

If you still facing any issue let us know and send us highlighted screenshot where you face translation issue.

#274036 Copied

Panos.k

Participant

February 18, 2021 at 14:00

Hello,
perhaps my problem wasn’t clear.
Everything is translated okay but when i translate product attributes with WooCommerce Multilingual, the images, the labels and the values are not copied (not transfered in the translation). I provide some pictures.

The default language attributes with images:
https://gyazo.com/1dd94d10c62943919972c062ccf000a6

The attributes for English after translation have empty images (i have to go and and add them 1 by 1). Same happens for labels and others.
https://gyazo.com/24e356ed77cf44948971c570ccb6bc33

Regards

#275020 Copied

Olga Barlow

Support staff

February 18, 2021 at 18:13

Hello,

Provide us with FTP access to your site. We’ll check the issue in more detail.

Regards

#275106 Copied

Panos.k

Participant

February 22, 2021 at 14:28

Hello,
i shared the credentials.

Regards

Please contact administrator
for this information.

#275748 Copied

Olga Barlow

Support staff

February 22, 2021 at 19:32

Hello,

Thank you. I have passed your issue to our developers. I’ll inform you once they find the solution.

Regards

#275826 Copied

Olga Barlow

Support staff

February 23, 2021 at 14:15

Hello,

1) Add the variation swatches Term Meta to translation https://prnt.sc/104tphx
2) Just copy the image id for the other language https://prnt.sc/104tqsx

Regards

#275989 Copied
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