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Wrong color . Can’t change it to black…

This topic has 6 replies, 2 voices, and was last updated 11 months, 1 weeks ago ago by Boddicker

Boddicker

Participant

December 20, 2023 at 04:00

Hi

I’ve changed the color on my site to black. Unfortuatelly, I can’t change the area I’ve included a picture of.

What can I do? 🙂

Best regards,
Jesper

Please, contact administrator
for this information.

#377182 Copied Theme version: 9.2.5 WooCommerce version: 8 .4.0

5 Answers

Tony Rodriguez

Support staff

December 20, 2023 at 06:29

Hello, @Boddicker,

We are writing to acknowledge the receipt of your recent inquiry. However, we find that the details provided are somewhat ambiguous, and we would greatly appreciate a more comprehensive description of the issue at hand. To better understand your needs and objectives, could you please elaborate on the specific nature of your request or the goal you wish to achieve?

Additionally, it would be immensely helpful if you could provide a screenshot of the problem you are encountering. This will enable us to conduct a thorough review and offer you the most appropriate assistance.

Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

We kindly recommend that you take a complete backup of your site before proceeding.

Thank you for your cooperation. We look forward to your response and are eager to assist you further.

Warm regards,
The 8Theme Support Team

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#377192 Copied

Boddicker

Participant

December 20, 2023 at 07:53

HI again

The problem is, that I can’t change the color to black as shown on the picture, which I have included. The “block” is kinda greyish.

Where do I change that block to black?

I’ve

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for this information.

#377199 Copied

Tony Rodriguez

Support staff

December 20, 2023 at 08:24

Hello, @Boddicker,

Thank you for your response.

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your website after clearing both your browser cache and any plugin cache.

Please note that we have disabled the ‘Static Block Cache’ and the ‘Remove Query Strings From Static Resources’ features, which can be found under the ‘Speed Optimization’ section of the XStore > Theme Options. This action has addressed the problem you were experiencing.

Please refer to the image provided at the following link for further reference in private content area.

Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
The 8Theme Team

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for this information.

#377205 Copied

Boddicker

Participant

December 20, 2023 at 09:43

Hi

That wasn’t it. 😉

The problem is whenever I scroll up after being at the bottom of the frontpage.. The logo floats there with the wrong color.

The colors are:
#ffffff: The Logo
#191919: The graphics around it.

Is it possible to deactivate the logo floating?

Best regards,
Jesper

#377210 Copied

Boddicker

Participant

December 20, 2023 at 09:51

I just found out how to deactivating the hover logo. I’ll close the ticket now. 😉

#377214 Copied
Tagged: best selling themes, best woocommerce themes, black woocommerce themes, color customization, theme color solution, woocommerce black themes, woocommerce color issue
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