Wrong information about variations availability

This topic has 2 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Olga Barlow

  • Avatar: Piotr
    Piotr
    Participant
    January 5, 2022 at 11:36

    Hi,
    I have products with variations.

    Option 1:
    I disable in inventory “Enable stock management at product level” and have enabled “Manage stock” in variations. I have 0 in stock in every variation.
    When i open catalog page as customer i see button “select options”, but when i open product, every variation is “not in stock”

    Option 2
    I enablein inventory “Enable stock management at product level”, add something to stock and have enabled “Manage stock” in variations. I have 0 in stock in every variation.
    When i open catalog page as customer i see button “read more”, but when i open product, every variation is “not in stock”.

    Why i see different button whed i enable/disable “Enable stock management at product level” option in product? And why there is no button “not available” when i have 0 in all variation stock?

    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 5, 2022 at 13:40

    Hello,

    We use default WooCommerce functions to display that. It’s related to the WooCommerce plugin not to the theme. Contact WooCommerce plugin support with these questions https://wordpress.org/support/plugin/woocommerce/

    Regards

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