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Wrong Products Showing On Pages - by jboeshar

This topic has 9 replies, 3 voices, and was last updated 5 years, 10 months ago ago by Olga Barlow

jboeshar

Participant

March 27, 2019 at 19:38

Hello we have some pages that are showing incorrect product information. The images, title, and URL are correct, but all of the P\top product name, short descriptions, sku, etc are incorrect. The product overview at the bottom of the page is correct. I switched themes and the issue was corrected. I tried disabling all plugins besides woocommerce with the woopress theme but the issue still continued. You can see an example of this on our page https://indoorgardening-diy.com/product/anabec-anafresh-odor-eliminator/ .
The product should be ANABEC ANAFRESH NATURAL ODOR ELIMINATOR but it shows as ANABEC MOLD & BACTERIA ADVANCED CLEANING SOLUTION.

#211573 Copied Theme version: 4.5.3 WooCommerce version: Version 3.5.7

8 Answers

Rose Tyler

Support staff

March 28, 2019 at 08:05

Hello,

Please provide temporary wp-admin and FTP access.

Regards

#211588 Copied

jboeshar

Participant

March 28, 2019 at 16:54

Thank you I have attached the credentials in the private content area

Please contact administrator
for this information.

#211659 Copied

Rose Tyler

Support staff

March 29, 2019 at 17:08

Hello,

Fixed. Please clear cache and check now.
Changes were done in files of parent theme and will be included in the next update of the theme.

Regards

#211727 Copied

jboeshar

Participant

March 29, 2019 at 17:17

Can you explain what the issue was? We have 3 other licenses of this theme were we may have issues.

#211728 Copied
Rose Tyler

Support staff

April 1, 2019 at 09:16
Hello,

The problem was caused by the navigation to the prev/next product. We improved code of “next_post_link_product” and “previous_post_link_product” functions to fix the problem, woopress/framework/woo.php, the changed code starts from this comment –

// **********************************************************************// // ! Next and previous product links // **********************************************************************//

to this one

// **********************************************************************// // ! Product Video // **********************************************************************//

Regards
#211807 Copied
Olga Barlow

Participant

April 1, 2019 at 16:28

Hello,

Unfortunately, our developers found that this solution if not final. We need some time to improve it. Don’t change FTP access, please. We’ll inform you once we finish.

Regards

#211839 Copied

jboeshar

Participant

April 9, 2019 at 16:42

Ok Thank you. We updated our other sites that use this theme with the updated woo.pho file. We will look forward to a final fix.

#212231 Copied

Olga Barlow

Participant

April 10, 2019 at 13:49

Hello,

We made some additional changes in woo.php file on your site with the final solution. So update other sites again, please. Fix will be included in next theme update.

Regards

#212261 Copied
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