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X-Store Demo (Electronics) Import Problems (WPBakery Version)

This topic has 3 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Rose Tyler

Henrik Kriiger

Participant

December 21, 2022 at 21:40

Hi,

The demo (Electronics – WPBakery) import message was successful but when loading the front page there is no content loading after the slides under the header. It seems it does not import the page contents correctly to edit it with WPBakery page builder. I did the same process with importing it with the Elementor version and there is no problems with that but I need to build the page by using WPBakery. I also did a test import with the Electron01 (WPBakery) demo and it has also no problems. I’m doing everything according to the documentation and also video tutorial, so I think there could be something wrong with the demo files for the WPBakery version or am I wrong?

Henrik

#342078 Copied Theme version: 8.3.9 WooCommerce version: 7.2.0

2 Answers

Rose Tyler

Support staff

December 22, 2022 at 08:55

Hello,

Thank you so much for purchasing our theme and contacting our support center.
The problem was passed to our dev team. I will let you know once get an answer.

Regards

#342128 Copied

Rose Tyler

Support staff

December 22, 2022 at 13:06

The problem was fixed.
Use WordPress Database Reset plugin to clear the site content, then run import as you did the first time, all should be fine now.

Regards

#342146 Copied
Tagged: best selling, electronics, import problems, themes, woocommerce, wpbakery, x-store demo
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