X-store demo niche-market menu icons align.

This topic has 17 replies, 2 voices, and was last updated 2 years, 6 months ago ago by Rose Tyler

  • Avatar: Pavlos
    Pavlos
    Participant
    June 5, 2022 at 20:12

    Hi, we have a problem on the website:
    https://trelagora.gr/ (used this demo https://xstore.8theme.com/demos/2/niche-market/ )
    The icons in the departments menu, do not align to the left. Could you please help?

    Please, contact administrator
    for this information.
    16 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2022 at 07:45

    Hello,

    Thanks for using our theme.
    Appearance > Menus > All departments > https://prnt.sc/lK66l6VZPTGH

    Regards

    Avatar: Pavlos
    Pavlos
    Participant
    June 6, 2022 at 08:39

    Hello Rose,

    I have set that option before to open the topic but icons still align to right..

    https://ibb.co/YTg17H3

    Avatar: Pavlos
    Pavlos
    Participant
    June 6, 2022 at 08:43

    For some reason if i look site from “Appearance -> Customize” looks ok..
    https://ibb.co/khXSC7B

    But if i look the front end icons on deparment menu align on right, i have clear cache site & browser.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2022 at 10:04

    Hello,

    Could you provide temporary wp-admin access?
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: Pavlos
    Pavlos
    Participant
    June 6, 2022 at 10:17

    account

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2022 at 10:34

    Hello,

    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
    If the problem is independent of plugins, provide temporary FTP access, so we can take a closer look.

    Regards

    Avatar: Pavlos
    Pavlos
    Participant
    June 6, 2022 at 11:06

    The problem exists from the beginning, before to enable any plugin for cache or anything.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2022 at 15:01

    Hello,

    Fixed.

    Regards

    Avatar: Pavlos
    Pavlos
    Participant
    June 6, 2022 at 16:12

    Perfect, thank you a lot.

    Could you please inform us about what was wrong and how you fixed it so that we will be able to fix it next time we bump into this problem?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 7, 2022 at 06:53

    Hello,

    You’re welcome!
    The fix will be added in the next theme update also.
    The issue was in case there are no menus in the header but only all departments added – it is already fixed but also could be fixed if to add main menu / secondary menu to the header builder.
    (fix located in xstore/theme/functions.php)

    Regards

    Avatar: Pavlos
    Pavlos
    Participant
    June 7, 2022 at 18:52

    I checked the site on mobile and I saw this. It was not like this earlier. maybe did change anything else in trying to solve the problem with icons?

    Before: https://ibb.co/yFsCfzw
    Now: https://ibb.co/wNp845h

    Also, the problem about align of icons looks like to fixed but still on default theme icons (“Hot”, “New”, “Sale”).

    That i mean: https://ibb.co/3YYCrgq

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 8, 2022 at 07:00

    Hello,

    1/ Theme Options > Header builder > mobile menu > Elements > disable Wishlist and Account
    2/ Position of labels is correct, for example, https://xstore.8theme.com/elementor/demos/niche-market/
    Do you want to change it?

    Regards

    Avatar: Pavlos
    Pavlos
    Participant
    June 8, 2022 at 11:30

    Hello dear.

    On customize panel everything looks allright, but if you check from your mobile you will see what i mean.

    Customize panel: https://ibb.co/0BGRF7d
    Customer phone: https://ibb.co/JHS6Nj1
    My phone: https://ibb.co/YbQQvHw

    Avatar: Pavlos
    Pavlos
    Participant
    June 8, 2022 at 13:37

    Something is going really wrong after give you access on eshop.

    Even the maintenance looks like broken.

    https://ibb.co/GdTkyft

    Avatar: Pavlos
    Pavlos
    Participant
    June 8, 2022 at 19:11

    on ticket #325382, i want to show you how mobile version looks. nothing else, sorry if i did not make you understand

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 9, 2022 at 08:02

    Hello,

    You are using wp rocket plugin, it is highly recommended to clear cache and CDN cache (if you have it) after the theme update. We’ve cleared the cache.
    You had enabled the Mobile Content Optimization option but we wrote the description below the option that it could be issues if you have cache plugin https://prnt.sc/pHv6AGZlj7TR (from now it is disabled)
    Check now.

    Regards

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