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X.store update failed I tried updating the theme

This topic has 4 replies, 2 voices, and was last updated 7 months, 2 weeks ago ago by Jade

Jade

Participant

April 4, 2024 at 22:05

Hello, I got this error message when I tried updating my theme. Can you tell me what I did wrong please.

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#390122 Copied Theme version: 9.3.4

3 Answers

Jade

Participant

April 4, 2024 at 22:06

If needed

Please contact administrator
for this information.

#390124 Copied

Rose Tyler

Support staff

April 5, 2024 at 07:28

Hello, Jade,

We have noticed from the screenshot you provided that there was an attempt to install a plugin as if it were a theme. We would like to kindly remind you that plugins should be installed through the designated Plugins section.

Furthermore, we have taken the liberty of updating the Core plugin on your website. We kindly ask you to verify the update at your earliest convenience.

Best regards,
The 8Theme Team

#390160 Copied

Jade

Participant

April 7, 2024 at 23:22

Awesome thank you so much!

#390535 Copied
Tagged: best selling woocommerce, solving theme update failed, theme update issues, troubleshooting woocommerce updates, woocommerce themes update, x.store theme failure
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X.store update failed I tried updating the theme

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