XStore 7 fonts are rough - by Tiit - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 4 years, 2 months ago ago by Rose Tyler

  • Avatar: Tiidush
    Tiit
    Participant
    September 7, 2020 at 12:40

    After setting XStore > Options > Typography > Fonts, text looks very rough.
    It is a development copy upgraded from XStore 6.

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 8, 2020 at 13:47

    Hello,

    Have you cleared cache?
    Please provide a screenshot for a better understanding the problem.
    Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area – https://prnt.sc/u7vwsg
    Also, provide temporary wp-admin access.

    Regards

    Avatar: Tiidush
    Tiit
    Participant
    September 9, 2020 at 08:03

    Hi,

    Here is a screenshot to compare body font in admin vs front:
    https://gyazo.com/0e1ceb00c6be7c97fe8a6101d944f812
    Cache plugin off, browser cache cleared, tried all plugins off and even copy to another server.
    Same on different browsers and screens.

    And there is a new feature Files Generator. No files generated jet.

    Tiit

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 10, 2020 at 07:50

    Hello,

    I do not see the problem on your site, even on your screenshot fonts are the same, isn’t it?
    Please describe the desired result in more detail.

    Regards

    Avatar: Tiidush
    Tiit
    Participant
    September 10, 2020 at 10:48

    Hi again,

    There is pretty huge difference. Click on image to zoom it. Left window on pic is Theme Options preview and right one front end.
    https://gyazo.com/0e1ceb00c6be7c97fe8a6101d944f812
    Now compare the word “experience” or “knowledge” on zoomed image.
    Same font Lato 300 17px #333333 with another theme looks fine on this site.

    I can change the font against bolder one, if no quick solution, but prefer to get rid of issue.

    Tiit

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 11, 2020 at 07:54

    Hi,

    Check these screenshots – https://prnt.sc/ufczoc https://prnt.sc/ufcztj Try to clear cache, of your browser, and check from another device.

    Regards

    Avatar: Tiidush
    Tiit
    Participant
    September 12, 2020 at 05:46

    Hi,

    What i see on screenshot(there is one only), is website backend . So this is nice on my screen too. The problem we have, appears on frontend(no screenshots by you).
    As told sept. 9 :
    Cache plugin is off, browser cache cleared many times, tried all plugins off and even copy to another server. Same on different browsers and screens. Tested on several computers.

    Tiit

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2020 at 10:06

    Hi,

    I provided 2 screenshots – https://prnt.sc/ufzrjj , https://prnt.sc/ufczoc and https://prnt.sc/ufcztj
    Unfortunately, I do not see the problem. But I’ve passed this question to our technicians, they will be able to take a closer look after the weekend.

    Regards

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