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Xstore 9.3.4 does not download/ install - by Richard

This topic has 3 replies, 3 voices, and was last updated 6 months, 2 weeks ago ago by Andrew Mitchell

Richard

Participant

April 4, 2024 at 19:28

Hello,
I just bought the XStore theme and installed it via ftp as it was not possible with the standard WordPress extension menu. Apparently it is the 9.3.3 version. (My host is Hostinger)
Then I have a message to update to the 9.3.4 version. It does not work, as for 9.3.4.
(message error is “Update failed: Download failed. cURL error 28: Connection timeout after 10001 ms”)

So I think I will also try to update it through FTP.
But where can I find the zip with the newest 9.3.4 version ?

Richard

#390104 Copied Theme version: 9.3.3

2 Answers

Tony Rodriguez

Support staff

April 5, 2024 at 07:09

Hello, @Richard,

Thank you so much for purchasing our theme and contacting our support center.

You can find the zip files for theme and plugin installation here – https://www.8theme.com/downloads/

https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

We hope this helps. Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

#390156 Copied

Andrew Mitchell

Support staff

April 5, 2024 at 08:25

Dear Richard,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#390184 Copied
Tagged: best selling woocommerce themes, troubleshoot xstore download, woocommerce themes problems, xstore 9.3.4 error, xstore 9.3.4 not installing, xstore installation issues
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