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Xstore AI assistant don’t work, doesn’t generate content

This topic has 5 replies, 3 voices, and was last updated 11 months ago ago by Andrew Mitchell

Dombici Serban

Participant

March 22, 2024 at 13:40

Hello,

I have a problem with Xstore Ai Assistant, recently, 2 days ago, I bought the PRO version from chatGPT and I said that I can also use it with Xstore AI Assistant, I generated that API key, I entered it again when I want to generate any kind of content gives me the following errors

The model gpt-4 does not exist or you do not have access to it.

The model gpt-4-1106-preview does not exist or you do not have access to it.

The model text-davinci-003 has been deprecated, learn more here: https://platform.openai.com/docs/deprecations

I can’t use any of the AI models, Can you help me ?

#388105 Copied Theme version: 9.2.9

4 Answers

Rose Tyler

Support staff

March 22, 2024 at 14:42

Hello, Dombici Serban,

Thank you for reaching out to us and bringing this issue to our attention. We apologize for any inconvenience you’ve experienced with the Xstore AI Assistant.

Could you please record a video or provide screenshots where it will be visible your actions and page?

From the errors you’ve described, it seems there might be a misunderstanding regarding the availability of certain AI models or an issue with the API key permissions. Let’s address each point to ensure we can resolve this matter efficiently:

1. The error messages indicating that the models gpt-4 and gpt-4-1106-preview do not exist or are inaccessible suggest that these models might not be available within our system or that your current API key does not have the required permissions to access them. We will need to verify the status of these models and the configuration of your API key.

2. Regarding the text-davinci-003 model, it appears to have been deprecated, which means it is no longer supported or available for use. We recommend transitioning to a newer model that is supported and offers improved performance and features.

Thank you for your cooperation and we look forward to hearing from you.

Best Regards,
8Theme’s Team

#388116 Copied

Dombici Serban

Participant

March 22, 2024 at 14:51

Sure, here it’s the video with the error

https://uploadnow.io/f/6v5BXqK

#388118 Copied

Rose Tyler

Support staff

March 22, 2024 at 16:16

Hello, Dombici Serban,

Your code generated for module 3.5 turbo has reached its limit. Please follow the link below to view the details:
https://prnt.sc/6TiREM6Rbswd

After upgrading to the pro version (GPT-4), it will be necessary to regenerate the token.

Best Regards,
8Theme’s Team

#388147 Copied

Andrew Mitchell

Support staff

March 22, 2024 at 16:39

Dear Dombici Serban,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#388152 Copied
Tagged: ai assistant troubleshooting, content generation failure, woocommerce themes problems, wordpress xstore not working, xstore ai assistant issues, xstore wordpress plugin error
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Xstore AI assistant don’t work, doesn’t generate content

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