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Xstore AMP page google analytics - by dou

This topic has 23 replies, 4 voices, and was last updated 3 years, 1 months ago ago by Olga Barlow

dou

Participant

August 24, 2021 at 12:43

i already install amp plugin & active that.
find some problem when i test the amp page.
the google analytics tag not tracking Those page info on amp.

Please, contact administrator
for this information.

#299783 Copied Theme version: .1.0 WooCommerce version: 5.6.0

22 Answers

John Holden

Support staff

August 24, 2021 at 15:52

Hello

Thank you so much for contacting us!

I suppose the cache might have been generated at a time when the page itself was invalid and redirected to its non-AMP version.

John Holden

#299813 Copied

dou

Participant

August 24, 2021 at 19:19

How can the amp page also have the tracking information of Google analytics?
i used the head and footer plugin to add the tag

#299839 Copied

Rose Tyler

Support staff

August 25, 2021 at 12:23

Hello,

Please provide temporary wp-admin and FTP access, then one of our developers will be able to check this topic and give an answer.
Thanks in advance. Waiting for your reply.

Regards

#299932 Copied

dou

Participant

August 25, 2021 at 12:32

Many thanks for your reply.

Please contact administrator
for this information.

#299936 Copied

Rose Tyler

Support staff

August 25, 2021 at 12:39

Thanks for wp-admin access.
We need FTP also. Contact your hosting provider to get FTP host, FTP user, and FTP password.

Regards

#299939 Copied

dou

Participant

August 25, 2021 at 12:44

why we need ftp access?

Please contact administrator
for this information.

#299941 Copied

Rose Tyler

Support staff

August 25, 2021 at 13:49

We don’t need cPanel. We need FTP access to your WP installation files. Contact your hosting provider if you don’t know what FTP is.

Regards

#299955 Copied

dou

Participant

August 25, 2021 at 15:08

cpanel account have the ftp files access.

#299964 Copied

Rose Tyler

Support staff

August 25, 2021 at 15:14

Please check credentials that you provided – https://gyazo.com/17879970eef52a0e7a6f7b40bb7e02ef

Regards

#299968 Copied

dou

Participant

August 25, 2021 at 15:17

reset the password please check again

Please contact administrator
for this information.

#299970 Copied

Rose Tyler

Support staff

August 25, 2021 at 15:20

We are getting “The login is invalid.”

Regards

#299972 Copied

dou

Participant

August 25, 2021 at 15:28

when i check the ftp service info got this .
where can i check the ftp login link?

Please contact administrator
for this information.

#299976 Copied

Rose Tyler

Support staff

August 26, 2021 at 08:13

We are using FileZilla and was able to connect, but FTP directory is empty – https://gyazo.com/4fb0e1fa95b57f7ea55d1e48dc061f56
Please check the destination folder of our user, we need access to your WP installation.

Regards

#300020 Copied

dou

Participant

August 26, 2021 at 10:58

that ftp access was correct.
could please check the folder address. i already reset the folder access address.
BTW the amp page still have some problem about state/ region input info when checkout.

Please contact administrator
for this information.

#300051 Copied

Rose Tyler

Support staff

August 26, 2021 at 11:56

Hello,

Thanks for the reply.
I will let you know once get news from the developer. Please do not change access.

Regards

#300057 Copied

dou

Participant

August 26, 2021 at 11:59

Many thanks.
cause the amp page problem , Temporarily shut down this plugin.
Will this affect the troubleshooting?

#300058 Copied

Rose Tyler

Support staff

August 28, 2021 at 06:49

Hello,

We updated your XStore AMP plugin to latest one of develop version
We added new option -> http://prntscr.com/1qmkpm3 that works according to amp documentation -> Add Analytics to AMP pages | Analytics for AMP Pages
Please, activate the plugin and check if it works as you expected

Regards

#300266 Copied

dou

Participant

August 29, 2021 at 06:03

Many thanks for your support! that analytics id could add into the page.
but still have other problem!!
amp checkout page user couldn’t choice the “state option”
when i change the country/region the state option always display Region.
and Region or state option list always was same option.

#300341 Copied

Rose Tyler

Support staff

August 31, 2021 at 15:24

Hello,

Fixed.

Regards

#300700 Copied

dou

Participant

August 31, 2021 at 15:39

Hi,
when active the plugin, amp checkout page still have this problem

#300706 Copied

Rose Tyler

Support staff

September 2, 2021 at 14:42

Hello,

Our developers work on this problem, but it will take some time.
Currently, you can disable the AMP plugin, once we find the solution new update will be released, follow our changelog – https://xstore.8theme.com/update-history/

Regards

#301087 Copied

Olga Barlow

Support staff

November 4, 2021 at 09:45

Hello,

We have released a new update for the XStore AMP version. Please, remove the plugin and install it again from XStore > Plugin Installer.

Regards

#307593 Copied
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