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XStore and WCFM, vendors name and logo, Archive Products not showing.

This topic has 5 replies, 4 voices, and was last updated 6 months, 1 weeks ago ago by Andrew Mitchell

Niki

Participant

June 10, 2024 at 14:06

Hello, Im using Xstore with WCfm Marketplace.

I have imported the Niche Market 04 tamplate.

Vendor Name and Logo appears normaly under the products at home screen (screenshots 1 and 2) but not at Archive Products (screenshot 3).

I also tryed to import the Template of Organic 1 for archive products but still not showing name and logo.

Any idea please?
Thank you in advance.

Please, contact administrator
for this information.

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#398943 Copied Theme version: 9.3.11

4 Answers

Rose Tyler

Support staff

June 10, 2024 at 14:23

Hello, Niki,

Thank you for getting in touch with us.

Thank you for reaching out to us with your query regarding the XStore theme and WCFM Marketplace integration. We appreciate your detailed description and the screenshots you’ve provided, as they help us understand the issue more clearly.

It seems that there might be a configuration or compatibility issue causing the vendor name and logo not to display correctly on the Archive Products page. To assist you better, could you please provide FTP access?

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#398947 Copied

Niki

Participant

June 10, 2024 at 14:46

Thank you for super quick response.
I gathered the FTP info. I hope they are correct!

Please contact administrator
for this information.

#398950 Copied
Jack Richardson

Support staff

June 11, 2024 at 08:09
Dear @Niki,

I hope this message finds you well. We have identified the cause of the issue you are experiencing with our new Archive Products builder that utilizes the XStore Elementor Archive Products widget. Upon reviewing the code of your Multivendor plugin, it appears that a global compatibility update is necessary, similar to the adjustments made for other popular themes, as illustrated here: https://prnt.sc/pweqtHBfpAzp.

Unfortunately, we are unable to integrate their output directly from our theme code. This limitation stems from the ‘WCFMmp_Frontend’ class, which lacks an instance callback. Each invocation of this class triggers the __construct() function immediately.

To address this, we have temporarily added the necessary code on your server within the following file:
plugins/wc-multivendor-marketplace/core/class-wcfmmp-frontend.php

The added code is as follows:
```
// XStore Theme Products grid Compatibility
add_action('after_etheme_product_grid_list_product_element_title', array( $this, 'wcfmmp_sold_by_product' ), 80);
```
You can view the result of this addition here: https://prnt.sc/ZiUGq-7tfOlL, https://prnt.sc/h1U9CCmT818U.

Please reach out to the plugin’s author to request the addition of this compatibility feature. We will also contact them to ensure that one of us receives feedback. It is crucial to secure this update in their next release to prevent the loss of these changes.

Thank you for your attention to this matter. We look forward to resolving this issue collaboratively.

Best Regards,
Jack Richardson
The 8Theme Team
#399186 Copied
Andrew Mitchell

Support staff

June 11, 2024 at 08:43

Dear Niki,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#399192 Copied
Tagged: archive products issue, not showing problem, vendors name and logo, woocommerce templates, wordpress solutions, xstore and wcfm
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XStore and WCFM, vendors name and logo, Archive Products not showing.

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