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Xstore builder: single product and header builder do not work on my website

This topic has 6 replies, 3 voices, and was last updated 2 months, 2 weeks ago ago by Andrew Mitchell

Ricardo

Participant

October 3, 2024 at 06:39

Hello, I am trying to insert a personalized individual product and also a new head with the head store builders, however when I choose a design and implement it, nothing appears from the templates I choose, it seems very strange to me since I used xstore builders to change the footer page and it worked without problems. Please can you help me, thank you

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#416820 Copied Theme version: 9.4.2

5 Answers

Rose Tyler

Support staff

October 3, 2024 at 08:04

Hello, Ricardo,

Thank you for reaching out to us with your concern.

We can’t log in https://prnt.sc/-Hg20_S8kTuV Please provide correct credentials.

Best Regards,
8Theme’s Team

#416835 Copied

Ricardo

Participant

October 3, 2024 at 15:26

sorry, estos son los datos correctos.

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for this information.

#416950 Copied

Rose Tyler

Support staff

October 3, 2024 at 15:46

Hello, Ricardo,

We kindly request that you navigate to Elementor > Settings > Features > Flexbox Container > change the value to “Active”, and try to import headers after that.

Best Regards,
8Theme’s Team

#416954 Copied

Ricardo

Participant

October 3, 2024 at 16:16

Hello, I have tried to choose the last template and it does not let me choose, it only goes with the last template, which is the one I want for my website, I attach a photo of the individual product that I want and it does not load when I choose to insert

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#416961 Copied

Andrew Mitchell

Support staff

October 4, 2024 at 04:43

Dear Ricardo,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#417010 Copied
Tagged: best selling woocommerce themes, header builder failure, single product builder not working, website builder troubleshooting, woocommerce themes problem, xstore builder issues, xstore woocommerce theme error
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Xstore builder: single product and header builder do not work on my website

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