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Xstore causes Woocommerce Custom Product Addons to not display properly

This topic has 5 replies, 3 voices, and was last updated 2 years, 1 months ago ago by Andrew Mitchell

  • Avatar: Fantasy Prints
    Fantasy Prints
    Participant
    February 21, 2023 at 13:34

    Hi There

    I noticed today an overlap of items when we use a plugin on products. If I change THEME it works as it should. I set up a staging site to see any other conflicts and there don’t seem to be any. Wondered if you can have a look and see what may be causing an issue as it was working before but not sure if the Xstore upgrade or Plugin upgrade has now caused a conflict

    Please, contact administrator
    for this information.
    #347644 Copied Theme version: 9.0.4 WooCommerce version: 7.4
    4 Answers
    Avatar: Fantasy Prints
    Fantasy Prints
    Participant
    February 24, 2023 at 11:02

    Unusually not had any replay about this issue

    #347880 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 24, 2023 at 12:39

    Hello, @Fantasy Prints,

    We would appreciate it if you could provide us with the WP Admin URL, credentials, and FTP login details so that we can investigate your site and provide assistance.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    FTP Host:
    FTP Username:
    FTP Password:
    FTP Port:

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    #347889 Copied
    Avatar: Fantasy Prints
    Fantasy Prints
    Participant
    February 24, 2023 at 16:18

    https://www.misty-uk.com/product/personalised-rabbit-with-blanket/

    Above is the main website with the issue. In staging with all plugins off problem is still there. Change theme views correctly.

    Please contact administrator
    for this information.
    #347918 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 25, 2023 at 16:57

    Hello,

    The issue was related to the styles of the Woo-Custom-Product-Addons-Pro plugin. We have resolved it by adding a custom CSS code, namely:

    
.wcpa_row.wcpa_row_index_1{
	margin-top: 30px;
}
.wcpa_type_text.wcpa_label_pos_above{
	border: none;
	box-shadow:none;
}

    Best regards,
    8Theme’s Team

    #347997 Copied

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The issue related to '‘Xstore causes Woocommerce Custom Product Addons to not display properly’' has been successfully resolved, and the topic is now closed for further responses

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