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Xstore child theme messes up basket page

This topic has 8 replies, 2 voices, and was last updated 7 years, 7 months ago ago by Olga Barlow

imamul

Participant

April 13, 2017 at 21:35

Hello, I have used the wizard to generate a new xstore child theme. I have not made any changes to the child theme, it is the default one. But after I generated the child theme, my basket page became broken, here is the image:

http://imgur.com/a/AurZr

All the delivery options, and proceed to checkout option get pushed to the left. Can you fix this please? I have not made any changes to the child theme, this is the default one, and it breaks my basket page.

#160094 Copied

7 Answers

Olga Barlow

Support staff

April 14, 2017 at 10:15

Hello,

Provide me admin panel and FTP access to check the files and find the problem.

Regards

#160133 Copied

imamul

Participant

April 14, 2017 at 16:29

Hi Olga, please find the details for ftp access and admin panel in the private content

Please, contact administrator
for this information.

#160187 Copied

imamul

Participant

April 15, 2017 at 18:28

Can this be sorted out please?

#160241 Copied

imamul

Participant

April 18, 2017 at 21:21

Bump, still waiting on this to be sorted

#160459 Copied

Olga Barlow

Support staff

April 19, 2017 at 15:56

Hello,

Sorry for the delay. Problem was caused by the custom code in the widget on the cart page http://prntscr.com/eybehz </div> was missing.

Regards

#160578 Copied

imamul

Participant

April 19, 2017 at 21:21

Wow, thats very specific, I am surprised how you got that. Youre a star Olga +5 star customer service, I think I will extend my subscription because of this!

#160617 Copied

Olga Barlow

Support staff

April 20, 2017 at 08:19

You are welcome!
Would be appreciated if you leave 5stars rating for our theme on ThemeForest https://themeforest.net/downloads

Regards

#160659 Copied
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