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XStore Control Panel says no support left but have 6 months

This topic has 3 replies, 3 voices, and was last updated 3 months, 2 weeks ago ago by Andrew Mitchell

DM661

Participant

August 2, 2024 at 16:54

I purchased 6 months additional support yet the control panel in XStore says it’s expired – see screenshot.

Files is visible for topic creator and
support staff only.

#408567 Copied Theme version: 9.3.16

2 Answers

Rose Tyler

Support staff

August 4, 2024 at 07:20

Hello DM661,

Thank you for reaching out to us.

Please click on this button to update information for your current license – https://prnt.sc/UcA1b292eSc9

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#408684 Copied

Andrew Mitchell

Support staff

August 6, 2024 at 17:14

Dear DM661,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#409116 Copied
Tagged: support period confusion, woocommerce template support, woocommerce wordpress templates, xstore 6 months support, xstore control panel issues
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XStore Control Panel says no support left but have 6 months

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