XStore Control Panel says no support left but have 6 months

This topic has 3 replies, 3 voices, and was last updated 4 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: DM661
    DM661
    Participant
    August 2, 2024 at 16:54

    I purchased 6 months additional support yet the control panel in XStore says it’s expired – see screenshot.

    Files is visible for topic creator and
    support staff only.
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2024 at 07:20

    Hello DM661,

    Thank you for reaching out to us.

    Please click on this button to update information for your current license – https://prnt.sc/UcA1b292eSc9

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 6, 2024 at 17:14

    Dear DM661,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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