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Xstore Core activation problem Urgent!!!

This topic has 8 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

Pawel

Participant

November 10, 2023 at 15:48

Hello I install your theme but I cant activate the Xstore Core and my system meets all system requirements. Could you please help me.

#373373 Copied Theme version: 9.1.12

7 Answers

Rose Tyler

Support staff

November 10, 2023 at 15:57

Hello, Pawel,

Thank you for reaching out to us. We understand that you’ve installed our theme but are experiencing issues with activating the XStore Core despite meeting all system requirements. We apologize for any inconvenience this may have caused.

To assist you effectively, could you please provide us with temporary wp-admin access.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

We are committed to helping you resolve this issue as quickly as possible. Please reply to this message with the requested information, and we will get back to you promptly.

Best Regards,
8Theme’s Team

#373375 Copied

Pawel

Participant

November 10, 2023 at 16:03

Private content

Please contact administrator
for this information.

#373376 Copied

Rose Tyler

Support staff

November 10, 2023 at 16:14

Hello, Pawel,

We’ve deactivated the Kirki Customizer Framework plugin and activated XStore Core.

Best Regards,
8Theme’s Team

#373378 Copied

Pawel

Participant

November 10, 2023 at 16:15

ok great and this Kirki Customizer Framework plugin is not necessery for your thame to works fine?

#373379 Copied

Rose Tyler

Support staff

November 10, 2023 at 16:18

Hello, Pawel,

Kirki Customizer Framework plugin is not required.

Best Regards,
8Theme’s Team

#373381 Copied

Pawel

Participant

November 10, 2023 at 16:18

thank you very much for fast respond 🙂

#373382 Copied

Rose Tyler

Support staff

November 10, 2023 at 16:28

Hello, Pawel,

You’re welcome!

Best Regards,
8Theme’s Team

#373385 Copied
Tagged: activation problem, templates, troubleshooting, urgent solution, woocommerce, wordpress, xstore core
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