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XStore Core conflict with Elementor and Elementor pro

This topic has 2 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

cjzhtmm

Participant

March 27, 2023 at 09:41

Hi there, i’m sure the theme and the Xstore core and elementor plugin are the latest version. From yesterday i was unable to use elementor properly. When i tab edit with elementor, it just give me a blank page (white page). I follow the steps to check the problem, and when i deactivate the plugins to check if there is any plugin conflict, i found xstore is conflict with elementor. I have about 10 plugins, if i turn on other 9 plugines but turn off xstore core, my elementor is working fine; but as long as i turn on xstore core, my elementor will show blank page. This happens to all places of elementor – pages, post, products etc.. in private content i have offer my admin information for you to log in to check. Please help. Thanks soo much

Please, contact administrator
for this information.

#351385 Copied Theme version: 9.0.5 WooCommerce version: 7.5.1

1 Answer

Rose Tyler

Support staff

March 27, 2023 at 12:15

Hello, Cjzhtmm,

Thank you for contacting us and for using XStore.

In order to identify the issue on your site, we kindly ask you to enable debug mode in WordPress, as per the instructions provided in the following link: https://wordpress.org/support/article/debugging-in-wordpress/. This will help to determine what needs to be fixed.

After that, please provide FTP access.
To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

#351404 Copied
Tagged: best selling, conflict, elementor, elementor pro, themes, woocommerce, xstore
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