XStore Core Plugin Breaks Website - by Ege

This topic has 3 replies, 2 voices, and was last updated 4 years ago ago by Olga Barlow

  • Avatar: Ege
    Ege
    Participant
    November 3, 2020 at 11:57

    Hello,

    I’m using XStore WordPress theme on V7.1 and the latest core plugin with version 3.1 and old version 3.0.1 breaks website with the following error.

    Fatal error: Uncaught Error: Call to undefined function ccfm_godaddy_purge() in /var/www/wp-content/plugins/et-core-plugin/app/models/customizer.php:266 Stack trace: #0 /var/www/wp-content/plugins/et-core-plugin/app/models/customizer.php(203): ETC\App\Models\Customizer->clear_cache() #1 /var/www/wp-content/plugins/et-core-plugin/app/controllers/customizer.php(148): ETC\App\Models\Customizer->generate('kirki-styles') #2 /var/www/wp-content/plugins/et-core-plugin/app/controllers/upgrade.php(134): ETC\App\Controllers\Customizer->customizer_style('kirki-styles') #3 /var/www/wp-includes/class-wp-hook.php(287): ETC\App\Controllers\Upgrade->v_3_1_init('') #4 /var/www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #5 /var/www/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #6 /var/www/wp-settings.php(546): do_action('init') #7 /var/www/wp-config.php(100): require_once('/var/www/wp-set...') #8 /var/www/wp-load.php(37): require_once('/var/www/wp-con...') #9 /var/www/wp-blog-header.php(13): require_on in /var/www/wp-content/plugins/et-core-plugin/app/models/customizer.php on line 266

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Ege
    Ege
    Participant
    November 3, 2020 at 12:21

    Turns out that
    “var/www/wp-content/plugins/et-core-plugin/app/models/customizer.php on line 266”
    this line in the code tries to call ccfm_godaddy_purge() where it doesn’t exist and thus it crashes. Commenting that line in the customizer.php helped to unbreak the website.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 3, 2020 at 18:24

    Hello,

    Could you, please, give our user admin permissions because we can’t log in to backend?
    Also, provide us with FTP access to your site to check the issue in more detail.

    Regards

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