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XStore Core Plugin installation error - by Rabbani

This topic has 4 replies, 2 voices, and was last updated 3 years, 9 months ago ago by Rose Tyler

  • Avatar: Rabbani
    Rabbani
    Participant
    June 12, 2021 at 16:31

    Dear Team,
    The following error is coming – not able to load any demo themes.
    In my prior instalation i did not face any such issue – for some reason i reinstalled my wordpress and this is being prompted ever since.

    The following required plugin is currently inactive: XStore Core

    Please, contact administrator
    for this information.
    #290773 Copied Theme version: .7.2.1 WooCommerce version: 5.7.2
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 12, 2021 at 19:09

    Hello,

    Thanks for contacting us.
    Please provide URL, temporary wp-admin, and FTP access, so we can take a closer look.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    #290778 Copied
    Avatar: Rabbani
    Rabbani
    Participant
    June 13, 2021 at 07:18

    Private Content

    Please contact administrator
    for this information.
    #290794 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2021 at 07:32

    No, unfortunately.
    Please provide temporary access, one of our technicians will check the problem more deeply and helps, and then you will be able to delete/change the provided credentials.

    Regards

    #290796 Copied
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