XStore Core Plugin installation error - by info@dominiotecnologico.com

This topic has 6 replies, 3 voices, and was last updated 3 years, 1 months ago ago by Olga Barlow

  • Avatar: info@dominiotecnologico.com
    info@dominiotecnologico.com
    Participant
    October 8, 2021 at 01:17

    Dear Team,

    The following required plugin is currently inactive: XStore Core
    Recently, I made the template update and Xstore Core plugin stopped working.
    I tried to reinstall it manually but it didn’t work either.

    Additional I do not understand why my logo disappeared.

    Thanks

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 8, 2021 at 06:32

    Hello,

    Re-upload files of the plugin via FTP or provide us with FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: info@dominiotecnologico.com
    info@dominiotecnologico.com
    Participant
    November 5, 2021 at 00:09

    Hi!
    Here is FTP access

    Thanks in advance

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 5, 2021 at 10:34

    Hello,

    Done, check now. Also, update Elementor Pro plugin on your site.

    Regards

    Avatar: info@dominiotecnologico.com
    info@dominiotecnologico.com
    Participant
    November 6, 2021 at 01:38

    Thank you son much!

    Just check please Static Blocks, because something happened, we lost the footer. Do we need to make this again?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 6, 2021 at 12:16

    Hello,

    Footer static blocks were removed from Footer widgets area (Appearance > Widgets). Check now.

    Regards

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