Return to previous page

Xstore core plugin requires latest Xstore theme and crash webpage until update

This topic has 6 replies, 2 voices, and was last updated 5 years ago ago by Olga Barlow

Gerhard de Geer

Participant

September 20, 2019 at 09:24

Hi,
Each time a update of Xstore theme is released my site crashes until i have updated the theme. That is a problem since updates come on a regular basis and i can not have my site crashing each time. It also takes some time until i the theme update is available. Right now i am running on 6.0.2 and 6.1 is required for the webpage to function correct, but i can not find any update links? Please advice.

Please, contact administrator
for this information.

#221748 Copied Theme version: 6.0.2 WooCommerce version: 3.7.0

5 Answers

Olga Barlow

Support staff

September 20, 2019 at 09:56

Hello,

Go to Dashboard > Updates > press check again button to check the themes and plugins update. After this, you’ll get the notification about theme update. Keep in mind that if you want to use XStore 6.1 then XStore core plugin should be 1.4.
Also, you can update theme manually via FTP using archive from ThemeForest (Downloads area of your ThemeForest account).

Regards

#221756 Copied

Gerhard de Geer

Participant

September 20, 2019 at 10:06

Hi Olga,

Thank you for the reply. That will fix it for now. But does that mean that it is normal procedure that the website crashes each time a update is done to the theme until you manually update to the latest version?

Regards
Gerhard

#221758 Copied

Olga Barlow

Support staff

September 20, 2019 at 10:16

Hello,

Don’t update XStore core plugin without theme update and you won’t face problems. If you see the core plugin update notice then theme version also should be updated.

Regards

#221760 Copied

Gerhard de Geer

Participant

November 15, 2019 at 21:32

Hello,
The Xstore core plugin continues to update automatically and thus crashing the site until update. Is there a way of preventing the Xstore plugin to not update automatically?

#225116 Copied

Olga Barlow

Support staff

November 18, 2019 at 12:48

Hello,

The auto-update is not enabled by default, manual confirmation is required, for example http://prntscr.com/pyiamx . Do you have any additional plugin or custom code that enables auto-update without confirmation by admin user https://www.wpbeginner.com/plugins/how-to-enable-automatic-updates-for-wordpress-plugins/ ?

Regards

#225204 Copied
Viewing 6 results - 1 through 6 (of 6 total)