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Xstore Core plugin showing up errors on wordpress.

This topic has 4 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

  • Avatar: Ministry Of Concrete
    Ministry Of Concrete
    Participant
    May 9, 2023 at 13:53

    I got the email you can see on the screenshot below and after that i was trying to edit/add brands or categories but it just pops up a critical error.

    Alert Email: https://prnt.sc/MxzAHLfTK_H7
    Cpanel Error Logs: https://prnt.sc/v75e_oJ7TZoL
    Wordpress Critical Error: https://prnt.sc/uJAWF6wmy4fO

    #356116 Copied Theme version: 9.1.3 WooCommerce version: 7.6.1
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 9, 2023 at 14:17

    Hello, Ministry Of Concrete,

    Even with the Xstore Core plugin disabled, the error persists.

    We are currently seeing that the issue is caused by the plugin sitepress-multilingual-cms, please refer to the screenshot below:
    https://prnt.sc/0rC8UENKq6mO

    Please try to disable third-party plugins and check if the issue persists with a default WordPress theme too.

    Kind Regards,
    8theme team

    #356124 Copied
    Avatar: Ministry Of Concrete
    Ministry Of Concrete
    Participant
    May 10, 2023 at 13:21

    So the issue is caused by the wpml cms plugin.
    I will contact them.

    #356240 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2023 at 14:40

    Hello, Ministry Of Concrete,

    Thank you for understanding.

    Kind Regards,
    8theme team

    #356252 Copied

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