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Xstore Core + Woocommerce conflict after updates?

This topic has 7 replies, 2 voices, and was last updated 2 years, 9 months ago ago by tonmikilpio

tonmikilpio

Participant

February 10, 2022 at 09:31

It seems that there is a conflict with Xstore Core -plugin and Woocommerce on my site. The problem is the broken layout on the frontpage (screenshot 1). It makes the frontpage boxed and it does not load the content all the way to the bottom of the page. The desired layout would be full width (screenshot 2).

If I disable Xstore Core plugin, the boxed layout goes away. The same thing happens if I disable Woocommerce. Other plugins do not seem to affect for the problem.

The problem seems to only affect the frontpage. I do not have the expertise to trace back the problem since the site is “run” by complete hosting service including updates. At december my Elementor license had paused and they were unable to update the Xstore theme, but I guess they updated other things despite that.

Layout now: https://imgur.com/a/ACuquLK (screenshot 1)
Normal layout: https://imgur.com/a/ZWfZkwC (screenshot 2, Xstore Core and/or Woocommerce disabled)

Please, contact administrator
for this information.

#316752 Copied Theme version: 8.1 WooCommerce version: 6.2.0

6 Answers

Rose Tyler

Support staff

February 10, 2022 at 10:57

Hello,

Please provide FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#316754 Copied

tonmikilpio

Participant

February 10, 2022 at 11:54

SSH/SFTP-connection info below:

Please contact administrator
for this information.

#316760 Copied

Rose Tyler

Support staff

February 10, 2022 at 15:07

Hello,

Check now.
It seems like you removed some products before or made some changes with some of them.
Fixed!

Regards

#316775 Copied

tonmikilpio

Participant

February 11, 2022 at 09:28

Thank you very much, it seems to work now! Is it possible to have more information on what was wrong? I’m sure you are in a hurry so I understand if it is not possible.

Any way thank you again for very superb customer service!

#316820 Copied

Rose Tyler

Support staff

February 11, 2022 at 09:59

Hello,

You’re welcome!
there was an output of products and one of ids was not a product is so that is why you had an error.

Regards

#316824 Copied

tonmikilpio

Participant

February 11, 2022 at 13:10

Thank you.

#316831 Copied
Tagged: conflict, solutions, themes, updates, woocommerce, wordpress, xstore
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Xstore Core + Woocommerce conflict after updates?

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