XSTORE Customizer Refused to Connect and Unable to Upgrade WP Bakery

This topic has 2 replies, 2 voices, and was last updated 2 years, 11 months ago ago by Olga Barlow

  • Avatar: MJ
    MJ
    Participant
    December 22, 2021 at 21:14

    Good Day,

    I’m unable to customize the pages (eg Header builder) or upgrade the Page Builder. The Page Builder does not load in the Front End Editor.

    WP access details are in the private content area.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 23, 2021 at 10:38

    Hello,

    Issue caused by Redirection plugin. This plugin causes the following error https://prnt.sc/245g4la because of https://prnt.sc/245gitg

    Regards

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