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Xstore customuzer not showing any changes

This topic has 8 replies, 3 voices, and was last updated 2 months, 2 weeks ago ago by Andrew Mitchell

Amineo

Participant

September 30, 2024 at 11:57

hello 8theme,

I have this problem with Xstore customizer I make changes and I see them showing on my screen but after exiting the customizer everything goes back to its initial form like colors and logo size

https://ibb.co/5WnWRtW
https://ibb.co/hf00c3F

#416427 Copied Theme version: 9.4.1

7 Answers

Rose Tyler

Support staff

September 30, 2024 at 12:06

Hello, Amineo,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#416429 Copied

Amineo

Participant

September 30, 2024 at 12:13

thank you, Ok there you go

Please contact administrator
for this information.

#416434 Copied

Rose Tyler

Support staff

September 30, 2024 at 12:19

Hello, Amineo,

We hope this message finds you well. We would like to inform you that we have disabled the Menu cache through the pathway: Theme Options > Speed Optimization.

Please take a moment to clear your browser’s cache to ensure that these changes are reflected on your end. After doing so, kindly verify the results by checking the site header.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

#416435 Copied

Amineo

Participant

September 30, 2024 at 12:23

Thank you so much but disabling it… is a good thing or a bad thing ?
And one more thing please, is it possible to hide add to cart and show only buy button

#416437 Copied

Rose Tyler

Support staff

September 30, 2024 at 14:53

Hello, Amineo,

1/ We hope this message finds you well. This is to inform you that the cache has been temporarily disabled to allow you to see the changes you make to the website’s header. Once you have completed your modifications, you can re-enable the Menu cache by navigating to Theme Options > Speed Optimization.

2/ Edit single product page template > https://prnt.sc/C8rDbG3ikUjz + https://prnt.sc/fkEYLmBnHql9
https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/

Best Regards,
8Theme’s Team

#416458 Copied

Amineo

Participant

September 30, 2024 at 15:14

Thank you so much, Rose you’re the best

#416464 Copied

Andrew Mitchell

Support staff

September 30, 2024 at 15:14

Dear Amineo,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#416465 Copied
Tagged: best woocommerce themes, customizer not showing changes, successful woocommerce customizations, woocommerce customizer changes, xstore customizer issues, xstore theme solutions, xstore woocommerce fixes
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