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Xstore customuzer not showing any changes

This topic has 5 replies, 2 voices, and was last updated 1 hours, 58 minutes ago ago by Amineo

Amineo

Participant

September 30, 2024 at 11:57

hello 8theme,

I have this problem with Xstore customizer I make changes and I see them showing on my screen but after exiting the customizer everything goes back to its initial form like colors and logo size

https://ibb.co/5WnWRtW
https://ibb.co/hf00c3F

#416427 Copied Theme version: 9.4.1

4 Answers

Rose Tyler

Support staff

September 30, 2024 at 12:06

Hello, Amineo,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#416429 Copied

Amineo

Participant

September 30, 2024 at 12:13

thank you, Ok there you go

Content is visible for topic creator and
support staff only.

#416434 Copied

Rose Tyler

Support staff

September 30, 2024 at 12:19

Hello, Amineo,

We hope this message finds you well. We would like to inform you that we have disabled the Menu cache through the pathway: Theme Options > Speed Optimization.

Please take a moment to clear your browser’s cache to ensure that these changes are reflected on your end. After doing so, kindly verify the results by checking the site header.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

#416435 Copied

Amineo

Participant

September 30, 2024 at 12:23

Thank you so much but disabling it… is a good thing or a bad thing ?
And one more thing please, is it possible to hide add to cart and show only buy button

#416437 Copied
Tagged: best woocommerce themes, customizer not showing changes, successful woocommerce customizations, woocommerce customizer changes, xstore customizer issues, xstore theme solutions, xstore woocommerce fixes
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