Xstore demo site npt installed properlly

This topic has 2 replies, 2 voices, and was last updated 4 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: Harshit singh saluja
    Harshit singh saluja
    Participant
    July 6, 2024 at 08:27

    xstore demo theme not import properlly in my website

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    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    July 6, 2024 at 08:36

    Hello, @Harshit singh saluja,

    Thank you so much for purchasing our theme and contacting our support center.

    1/ We kindly request that you deactivate all third-party plugins on your site, with the exception of those that are essential for its operation.

    2/ We recommend running an import on a fresh WordPress installation. To do this, you can use the WordPress Database Reset plugin (https://wordpress.org/plugins/wordpress-database-reset/). This plugin can be used to remove all existing content and install a new version from scratch.

    Please do the reset, and import the demo site again on your site.

    We kindly recommend that you take a complete backup of your site before proceeding.

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Best Regards,
    The 8Theme Team

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