XStore + Elementor Errors. Theme Breaks with small changes

This topic has 2 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

  • Avatar: MK
    MK
    Participant
    July 25, 2023 at 17:35

    Code keeps breaking such as:
    font color reverts
    videos go missing on both mobile and desktop
    theme breaks

    Developers are telling me that XStore and Elementor are not fusing well together and that I should stop using Xstore and stick with Elementor to stop the break from happening anytime a plugin is introduced or changes are made to the site, or a new page is added.

    Is that the actual issue or what is going on here?

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2023 at 06:46

    Hello,

    Thank you for getting in touch with us.

    XStore is fully compatible with Elementor, most of our customers use Elementor.

    Did you check how the mentioned video works when not our theme but the default WooCommerce theme – Storefront is activated?

    Please read this article – https://elementor.com/help/section-background-video-options/ (Play on Mobile: Slide to Yes to play background video on mobile devices, if the device supports it.) Also, do not forget to enable the section for mobile – https://gyazo.com/d8b6df0f44828a0ba03ded810df3c96b

    Kind Regards,
    8theme team

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