Return to previous page

Xstore Gallery loading after element bellow and then goes behind

This topic has 6 replies, 4 voices, and was last updated 1 months, 1 weeks ago ago by Andrew Mitchell

Milos

Participant

October 15, 2024 at 07:42

Hi,
I gave gallery that lazy load or async…and bellow element loads before, then gallery is not visibel and photos are bellow.
That is only on mobile, not on desktop.
https://www.matejatest.biz/project/projekat-b-export/

#418705 Copied Theme version: 9.4.2

5 Answers

Tony Rodriguez

Support staff

October 15, 2024 at 07:51

Hello, @Milos,

Thank you for contacting us and for using XStore.

1/ Could you kindly provide a screenshot of the issue to help us better understand the problem? Additionally, please let us know which mobile device you are experiencing the issue on.

2/ We suggest disabling all third-party plugins (including cache plugins and CDN ) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further and help you:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation and we look forward to hearing from you soon.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#418706 Copied

Milos

Participant

October 15, 2024 at 09:42

Hi,
there is no caching nor plugins. That is dev site.
it is Chrome simulation of responsive mobile, my Android mobile and customer’s iphone.
I tried to add divader elemen, spaced…etc.. had similar issue on previous website, but there was only one gallery, so I replaced xStore Gallery with WP native one, but here I have 10 project pages and it will be a hassle to change again to WP native gallery elemenys.

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#418727 Copied
Luca Rossi

Support staff

October 15, 2024 at 13:27
Hi @Milos,

Please try adding this custom CSS code under XStore > Theme Options > Theme Custom CSS > Global CSS:
```
@media (max-width: 600px){
    .e-gallery-grid .e-gallery-image {
        min-height: 160px;
    }
}
```
Hope it helps!
#418759 Copied
Milos

Participant

October 15, 2024 at 15:45

tnx!

#418792 Copied

Andrew Mitchell

Support staff

October 15, 2024 at 15:45

Dear Milos,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#418793 Copied
Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘Xstore Gallery loading after element bellow and then goes behind’' has been successfully resolved, and the topic is now closed for further responses

Xstore Gallery loading after element bellow and then goes behind

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection