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Xstore installation – Fatal error: Out of memory

This topic has 5 replies, 2 voices, and was last updated 7 months, 1 weeks ago ago by Luca Rossi

thegaz75

Participant

May 14, 2024 at 11:49

Hi,

I’ve come across numerous challenges trying to get Xstore installed and have finally become stuck on this error:
Fatal error: Out of memory (allocated 125829120) (tried to allocate 1265664 bytes) in ***/public_html/wp-content/plugins/et-core-plugin/inc/core.php on line 197
There has been a critical error on this website.

Learn more about troubleshooting WordPress.

Fatal error: Out of memory (allocated 125829120) (tried to allocate 1265664 bytes) in ***/public_html/wp-content/plugins/woocommerce/includes/class-wc-autoloader.php on line 54

The server requirements are all met according to the System Status tab and my hosting provider will not allow overriding of the memory limit which is fixed at 128m.
Could anyone provide any help with this issue please?

#395082 Copied Theme version: 9.3.9

4 Answers

Luca Rossi

Support staff

May 14, 2024 at 12:06

Hi @thegaz75,

Please try increasing the WP Memory Limit to 512MB, follow this article: https://uk.godaddy.com/help/increase-the-wordpress-memory-limit-40246.

If it doesn’t helps, please send us with your WP Admin and FTP accounts.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#395084 Copied

thegaz75

Participant

May 14, 2024 at 12:16

Hi,

Details attached.

Please contact administrator
for this information.

#395086 Copied

thegaz75

Participant

May 14, 2024 at 12:57

Hi,

After a long conversation the hosting has just agreed to increase the memory limit to 600 and the error has gone now.

#395096 Copied

Luca Rossi

Support staff

May 14, 2024 at 17:04

Glad to hear everything is working fine now.

Best Regards,
8Theme’s Team

#395134 Copied
Tagged: fatal error solutions, memory issues fix, out of memory error, woocommerce wordpress themes, wordpress xstore troubleshooting, xstore installation
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