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Xstore is having conflicts with Gallery Bank Premium

This topic has 6 replies, 3 voices, and was last updated 6 years, 7 months ago ago by Rose Tyler

  • Avatar: vfb1977
    vfb1977
    Participant
    May 3, 2018 at 19:16

    My site (look at the private content area) is having issues with gallery Bank, I am only having this issue with the current theme. Please help, thanks!

    Please, contact administrator
    for this information.
    #192339 Copied
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 5, 2018 at 14:47

    Hello,

    We can see that plugin causes issues with page structure Please, provide Dashboard and FTP access to your site to check if this happens with our theme only and if there is any way to avoid it.

    Regards

    #192371 Copied
    Avatar: vfb1977
    vfb1977
    Participant
    May 5, 2018 at 20:32

    Look at the provide section

    Please, contact administrator
    for this information.
    #192385 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 7, 2018 at 10:37

    Hello,

    We have activated default WooCommerce theme – Storefront, and see the same issue https://gyazo.com/302834817bb9921f2dedad5a492a455b
    Contact plugin author to fix the problem, it’s not related to XStore theme.

    Regards

    #192441 Copied
    Avatar: vfb1977
    vfb1977
    Participant
    May 8, 2018 at 16:00

    Thanks!

    #192565 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 07:02

    Hello,

    You’re welcome!

    Regards

    #192608 Copied
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