Xstore issue while installing Demos!!!!!

This topic has 6 replies, 3 voices, and was last updated 4 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Anastasiia
    Anastasiia
    Participant
    June 8, 2024 at 17:46

    Hello,

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    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 12, 2024 at 18:44

    Hello, Anastasiia,

    Thank you for reaching out to us and detailing the issues you’ve encountered with the installation and operation of the XStore theme along with its required plugins. We understand how crucial it is for everything to function smoothly and we’re here to assist you in resolving these problems.

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    8Theme’s Team

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    Avatar: Anastasiia
    Anastasiia
    Participant
    June 12, 2024 at 19:00
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    Avatar: Anastasiia
    Anastasiia
    Participant
    June 12, 2024 at 19:08

    So the question is next, why i have 2 headers and 2 footers, which one i have to edit so it appear in live version. Its pretty tricky because sticky menu ive changed but footer is still the same 🙁

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    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 12, 2024 at 19:50

    Hello, Anastasiia,

    1/ We kindly request that you consider enabling regular backups for your website. Many hosting providers offer this feature at no additional cost. By activating regular backups, you will have the capability to restore your site should any issues arise.

    Regarding the theme turning off unexpectedly, this should not occur without a specific reason. It is highly unlikely that this situation will repeat itself. However, if it does happen again, we would appreciate a detailed description of the events leading up to the issue.

    2/ Different templates work for different pages https://prnt.sc/KRrdEZ-qSpxZ
    https://elementor.com/help/show-and-hide-elements-on-a-page-display-conditions/

    Thank you for your attention to this matter. We look forward to your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 9, 2024 at 19:04

    Dear Anastasiia,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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