XStore Issues: Sticky Menu does not work, Shop Sidebar not visible, Add to cart does not work

This topic has 32 replies, 3 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

  • Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 25, 2023 at 14:10

    Hello @mclovin210392,

    Thank you for providing us with the login details of your site and granting us permission to debug the issue. We have deactivated all third-party plugins on your site and tested again, and the issue was resolved. We have also recorded a video for you, which you can view here: https://www.veed.io/view/8a36c6bc-ce7f-4729-a527-0fcc0051cb7f?sharingWidget=true&panel=share

    We have reactivated all third-party plugins on your site. We suggest that you deactivate them one by one to identify the culprit and then contact plugin support for assistance.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 18, 2023 at 13:34

    Hello Mclovin210392,

    We hope you are doing well.
    Our development team is currently working on a new update that will include a new feature: Google fonts selected in Theme Options will be automatically loaded locally. If you have a test site, we can provide pre-released versions for testing. Please check the Private Content area.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
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