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Xstore Labels on single product page image

This topic has 10 replies, 3 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

Ioannis

Participant

June 15, 2023 at 20:07

Hello,
i want to add labels on single product page images from 3d part plugin but i cannot.
On shop page the labels works fine but on single product page they dont.
From the support of the plugin they told me that maybe i need to add hook for images at theme template but i dont know how to do this.

Can you help me?

#359520 Copied Theme version: 9.1.7 WooCommerce version: 7.8.0

9 Answers

Tony Rodriguez

Support staff

June 16, 2023 at 08:10

Hello @Ioannis,

Thank you for contacting us and using our theme.

Could you please explain your issue in more detail, and if possible, provide some screenshots of the labels you are referring to? Additionally, please share the page URL where you have set those labels.

In order to investigate the situation further, we would appreciate it if you could provide your website’s WordPress Admin URL and credentials, as well as FTP access, in the private content area of this topic.

If you need assistance in creating FTP access, please contact your hosting provider.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#359542 Copied

Ioannis

Participant

June 17, 2023 at 17:49

Hello,
to understand it better you have to look these 2 screenshots

https://prnt.sc/gi2nzbajQm4i

https://prnt.sc/WGC3ITMmKHCu

I have add 2 labels (1 for free delivery and 1 sale discount) for the product with code 282801-01
In the first image is the category page and the labels looks good.
In the 2d image is the single product page and the lebels are in wrong position. The label of sale discount is on the right corner of the page instead the right corner of the image.

I send you in private my credentials

thanks

Please contact administrator
for this information.

#359626 Copied

Rose Tyler

Support staff

June 18, 2023 at 10:37

Hello @Ioannis,

Thank you for your response.

You are using our Single Product Builder, so here is the list of hooks – https://www.8theme.com/topic/trying-to-add-some-extra-code/#post-265666
Ask the plugin to offer you a solution that they can provide, as there is no possibility to add your own hook in their options – https://prnt.sc/jrkKI119AcCe

We hope this information is helpful.

Kind Regards,
8theme team

#359654 Copied

Ioannis

Participant

June 20, 2023 at 19:09

Hello,
from my plugin support they give me the follow answer:

“””you can use those hook and add functions that will display label by shortcode for example
[br-wapl-label] – Labels with label position
[br-wapl-image] – Labels with image position
[br-wapl-all] – All labels”””

Because i am not good with coding, is it easy for you to give me the php code that i must use?
I can do changes if i need but i cannot write it myself from scratch

Rgrds
Ioannis

#359832 Copied

Rose Tyler

Support staff

June 21, 2023 at 06:57

Hello @Ioannis,

Thank you for your response.

Additional customization is outside the scope of our basic support, but we want to check what can be done to help you. Please provide us with FTP access.
To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

#359856 Copied

Ioannis

Participant

June 21, 2023 at 10:09

Hello,
i send you private ftp access

I appreciate your help

thanks
Ioannis

Please contact administrator
for this information.

#359871 Copied

Rose Tyler

Support staff

June 21, 2023 at 13:43

Hello @Ioannis,

We created a code snippet in your dashboard → https://prnt.sc/5VGLNt1UpCL0
The result is next → https://prnt.sc/vUPBjnqhNEp9
Is it acceptable for you?

Kind Regards,
8theme team

#359902 Copied

Ioannis

Participant

June 21, 2023 at 20:25

Hello,
Yes, this is what i want.

Thanks a lot
Ioannis

#359943 Copied

Rose Tyler

Support staff

June 22, 2023 at 06:53

Hello @Ioannis,

You’re welcome!

Kind Regards,
8theme team

#359957 Copied
Tagged: image, labels, product page, templates, woocommerce, wordpress, xstore
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