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XStore Linked Variations is not searching for products to link

This topic has 4 replies, 3 voices, and was last updated 6 hours, 42 minutes ago ago by Andrew Mitchell

YSO

Participant

September 18, 2024 at 14:52

Good day. I use a third-party module on the site to link product variations and I noticed that you added the ability to connect products with your built-in module. Tell me how to do this because I can’t find products in the search that can be connected. I’m attaching a screenshot. Thank you!

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#414926 Copied Theme version: 9.4.1

3 Answers

Rose Tyler

Support staff

September 18, 2024 at 15:43

Hello, YSO,

Thank you for reaching out to us.

We recommend that you refer to the following article for guidance on linking separate products by size, color, and more: https://xstore.helpscoutdocs.com/article/216-linked-variations-products-link-separate-products-together-by-size-color-and-more

Should you require further assistance, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

#414931 Copied

YSO

Participant

September 19, 2024 at 13:45

I used the instructions above, but I can’t find any of the existing products in the variations search. Help me solve this problem. Thank you!

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Andrew Mitchell

Support staff

September 20, 2024 at 09:03

Hello, YSO,

Thank you for reaching out to us. Could you please specify the type of product installed for the item you are attempting to locate? Additionally, please note that only simple products can be used for linked variations.

Best Regards,
8Theme’s Team

#415206 Copied
Tagged: product linking problem, troubleshooting xstore linked variations, woocommerce product search issue, woocommerce xstore variations, wordpress woocommerce templates, xstore linked variations issue
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