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XStore Linked Variations is not searching for products to link

This topic has 5 replies, 3 voices, and was last updated 1 months, 3 weeks ago ago by Andrew Mitchell

YSO

Participant

September 18, 2024 at 14:52

Good day. I use a third-party module on the site to link product variations and I noticed that you added the ability to connect products with your built-in module. Tell me how to do this because I can’t find products in the search that can be connected. I’m attaching a screenshot. Thank you!

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#414926 Copied Theme version: 9.4.1

4 Answers

Rose Tyler

Support staff

September 18, 2024 at 15:43

Hello, YSO,

Thank you for reaching out to us.

We recommend that you refer to the following article for guidance on linking separate products by size, color, and more: https://www.8theme.com/documentation/xstore/xstore-features/linked-variations-products-link-separate-products-together-by-size-color-and-more/

Should you require further assistance, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

#414931 Copied

YSO

Participant

September 19, 2024 at 13:45

I used the instructions above, but I can’t find any of the existing products in the variations search. Help me solve this problem. Thank you!

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support staff only.

#415063 Copied

Andrew Mitchell

Support staff

September 20, 2024 at 09:03

Hello, YSO,

Thank you for reaching out to us. Could you please specify the type of product installed for the item you are attempting to locate? Additionally, please note that only simple products can be used for linked variations.

Best Regards,
8Theme’s Team

#415206 Copied

Andrew Mitchell

Support staff

September 25, 2024 at 11:34

Dear YSO,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#415808 Copied
Tagged: product linking problem, troubleshooting xstore linked variations, woocommerce product search issue, woocommerce xstore variations, wordpress woocommerce templates, xstore linked variations issue
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XStore Linked Variations is not searching for products to link

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