Xstore Menu Options do now show - by RyandB

This topic has 8 replies, 4 voices, and was last updated 7 years, 4 months ago ago by Olga Barlow

  • Avatar: RyandB
    RyandB
    Participant
    August 3, 2017 at 04:04

    Hi,

    First off, great theme! By far the best e-commerce WordPress theme I’ve used so far.

    The only issue I currently have is that I’m trying to create a Mega Menu, but somehow the XStore Menu Options don’t show up as shown in the documentation. I saw another post that had the same problem and it was suggested to ‘save the menu’. I’ve saved it many times, but I’m still not able to view the menu options to create a Mega Menu.

    Would you be able to help me?

    Thanks in advance!

    Best,

    Ryan

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2017 at 09:23

    Hello,

    Sorry for the delay.
    Please update XStore Core plugin.

    Regards

    Avatar: RyandB
    RyandB
    Participant
    August 6, 2017 at 01:28

    Hi Rose,

    Thank you for your reply.

    I’ve updated the Xstore Core Plugin and it activated without any issues. Unfortunately it has not resolved the issue.

    What else can I do?

    Best,

    Ryan

    Avatar: laranz
    Laranz
    Participant
    August 7, 2017 at 22:46

    Hi Ryan,

    What exactly is not working in Mega Menu, can you share us a screenshot about the issue, so that we can check what’s going wrong.

    Let us know,

    Thanks,
    laranz.

    Avatar: RyandB
    RyandB
    Participant
    August 8, 2017 at 02:03

    Hi Laranz,

    Thank you for your response.

    Please see the screenshot here: http://hitech.1stworld.com.au/wp-content/uploads/2017/08/screenshot-xstore-menu-issue.jpg

    The problem is that I can’t view the Menu Options to create a mega menu. Eg. The ‘Designs’ and ‘Columns’ dropdown lists don’t show up. I’ve tried saving the menu and I’ve updated the core plugin but I still can’t create a Mega Menu.

    If you need to login to the backend please see the Private Content in my first message.

    Best,

    Ryan

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 8, 2017 at 09:24

    Hello,

    Problem caused by compatibility with Popup Maker plugin. Once I deactivate it all the options appeared.

    Regards

    Avatar: RyandB
    RyandB
    Participant
    August 8, 2017 at 09:43

    Excellent!

    Thanks so much Olga, much appreciated.

    You can close this topic (if that’s what you normally do).

    Best,

    Ryan

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 8, 2017 at 15:03

    You are welcome!

    Regards

  • Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘Xstore Menu Options do now show’' has been successfully resolved, and the topic is now closed for further responses

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