XStore patches do not apply, plugin updates works partialy

This topic has 2 replies, 2 voices, and was last updated 21 hours, 51 minutes ago ago by Rose Tyler

  • Avatar: Scardian
    Scardian
    Participant
    January 5, 2025 at 15:23

    Hello there.
    I have been working on my website for a few days, and from day one, the XStore patches haven’t worked. After clicking on the Apply button, it shows that the patch was successfully applied, but after a while, the same patches appear again.
    The same appears with some plugin updates (for example Robin Optimizer).
    Can you help me out with this issue?

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    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 6, 2025 at 09:13

    Hello, Scardian,

    Thank you for reaching out to us.

    If you are unable to apply the patches, please ensure that the theme is activated using the purchase code in XStore > Welcome Panel.
    In case the patches indicate they have been applied but the ”Apply” button becomes active again, kindly follow the solution provided in this topic: https://www.8theme.com/topic/white-screen-when-update-elementor-and-elementor-pro-nd-dont-apply-patch/#post-415211

    We hope this information is helpful.

    Best regards,
    8Theme’s Team

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