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XStore plugin says it is at version 5.0.5 but an update to 5.0.5 is available

This topic has 5 replies, 2 voices, and was last updated 1 years, 9 months ago ago by ianbarker24

ianbarker24

Participant

March 14, 2023 at 20:49

I’ve updated to the latest version of the xstore theme but it didn’t show an update available for the xstore plugin which was at 5.0.4. So, I downloaded 5.0.5 from your downloads page and installed it. When activated it fatal error’d and dashboard shows xstore plugin at 5.05 but not active as well as an update to 5.0.5 available! There is also an entry for xstore plugin 5.0.4 which is active. The site appears to look OK, tried on several browsers and cleared cache. Is it a case of deactivating and deleting xstore plugin version 5.0.4 and then activating 5.0.5?

Have you seen this before? Is it a WordPress issue do you think?

Any help would be really appreciated.

Thanks
Ian

Please, contact administrator
for this information.

#350015 Copied Theme version: 9.0.5 WooCommerce version: 7.5.0

4 Answers

Rose Tyler

Support staff

March 15, 2023 at 13:36

Hello, Ianbarker24,

Thank you for getting in touch with us.

We can’t log in to your site – https://prnt.sc/qurWKYSA5kRa Please provide the correct access.

Kind Regards,
8theme team

#350104 Copied

ianbarker24

Participant

March 15, 2023 at 13:48

Hello Rose,

Really sorry looks like I missed of a lower case v at the end! I’ve updated the private content area.

Thanks
Ian

Please contact administrator
for this information.

#350109 Copied

Rose Tyler

Support staff

March 15, 2023 at 14:54

Hello, Ianbarker24,

Thank you for the response.

We would recommend you delete both plugins you can see on the screenshot – https://prnt.sc/xFUw0Cruj89D , and then install the latest Core plugin version via Dashboard, using archive from https://www.8theme.com/downloads

Kind Regards,
8theme team

#350128 Copied

ianbarker24

Participant

March 15, 2023 at 16:54

Hello Rose,

I’ve done as you recommend and it has sorted out my issue.

Many thanks, as always great support!

Ian

#350144 Copied
Tagged: plugin, templates, update, version 5.0.5, woocommerce, wordpress, xstore
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XStore plugin says it is at version 5.0.5 but an update to 5.0.5 is available

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