This topic has 5 replies, 2 voices, and was last updated 1 years, 8 months ago ago by ianbarker24
I’ve updated to the latest version of the xstore theme but it didn’t show an update available for the xstore plugin which was at 5.0.4. So, I downloaded 5.0.5 from your downloads page and installed it. When activated it fatal error’d and dashboard shows xstore plugin at 5.05 but not active as well as an update to 5.0.5 available! There is also an entry for xstore plugin 5.0.4 which is active. The site appears to look OK, tried on several browsers and cleared cache. Is it a case of deactivating and deleting xstore plugin version 5.0.4 and then activating 5.0.5?
Have you seen this before? Is it a WordPress issue do you think?
Any help would be really appreciated.
Thanks
Ian
Hello, Ianbarker24,
Thank you for getting in touch with us.
We can’t log in to your site – https://prnt.sc/qurWKYSA5kRa Please provide the correct access.
Kind Regards,
8theme team
Hello Rose,
Really sorry looks like I missed of a lower case v at the end! I’ve updated the private content area.
Thanks
Ian
Hello, Ianbarker24,
Thank you for the response.
We would recommend you delete both plugins you can see on the screenshot – https://prnt.sc/xFUw0Cruj89D , and then install the latest Core plugin version via Dashboard, using archive from https://www.8theme.com/downloads
Kind Regards,
8theme team
Hello Rose,
I’ve done as you recommend and it has sorted out my issue.
Many thanks, as always great support!
Ian
Tagged: plugin, templates, update, version 5.0.5, woocommerce, wordpress, xstore
The issue related to '‘xStore plugin says it is at version 5.0.5 but an update to 5.0.5 is available’' has been successfully resolved, and the topic is now closed for further responses