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Xstore Products element - by Ali Mirza - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 4 years, 7 months ago ago by Rose Tyler

Ali Mirza

Participant

March 25, 2020 at 13:12

Hi I have a problem using Xstore Products element.The problem is there options in for of text only i can’t edit it
Display type
Slider
Grid
List
Full screen

Product layout for this slider
Grid
List

these are only in text form i Can’t edit any ?

#231817 Copied Theme version: 6.2.13 WooCommerce version: 4.0.1

7 Answers

Rose Tyler

Support staff

March 25, 2020 at 13:19

Hello,

Try to clear all cache and check one more time.
If this doesn’t help, provide URL and temporary wp-admin access, so we can take a closer look.

Regards

#231818 Copied

Ali Mirza

Participant

March 25, 2020 at 14:11

I clear all cache using w3 total Cache plugin but problems remains same how to give temporary access?

#231820 Copied

Olga Barlow

Support staff

March 25, 2020 at 14:17

Hello,

Create WP test user with admin permission and provide username with pass in the Private content area while replying. Also, provide FTP access (FTP host, FTP username, FTP pass).

Regards

#231823 Copied

Ali Mirza

Participant

March 26, 2020 at 16:08

I have provided the required Information in Private Content area Kindly resolve this asap

Please contact administrator
for this information.

#231913 Copied

Rose Tyler

Support staff

March 26, 2020 at 16:16

Hello,

I do not see the problem on your site – http://prntscr.com/rn9954 Please clear cache of your browser and check one more time.

Regards

#231915 Copied

Ali Mirza

Participant

March 26, 2020 at 16:37

Yes Thanks It does help I cleared my chrome’s cache and also tried it in firefox both are working fine.

#231920 Copied

Rose Tyler

Support staff

March 26, 2020 at 16:42

Great. Thanks for letting us know.

Regards

#231921 Copied
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