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Xstore Search function does not work on mobile

This topic has 3 replies, 2 voices, and was last updated 2 years, 4 months ago ago by ncvan

ncvan

Participant

September 19, 2022 at 04:17

Hello,
On my website https://luus.vn/ , on mobile the search function does not work. In detail, when we click on the search section on homepage screen, nothing happen.
I attached temporary user info in private content area, please kindly support me.
Thanks & Regards

Please, contact administrator
for this information.

#334409 Copied Theme version: 8.3.3 WooCommerce version: 6.9.2

2 Answers

Tony Rodriguez

Support staff

September 19, 2022 at 06:22

Hello, @ncvan,

I have just checked your site on my personal mobile phone and it is working perfectly fine for me, the search on the home page in the header and other pages, the search in Menu as well.

Please watch these videos I have captured for you:

https://www.veed.io/view/3326f2f1-142d-4350-aecd-aa88e80676db?sharingWidget=true

https://www.veed.io/view/769d2744-0406-4baa-b3c8-9551ff8b05f5?sharingWidget=true

It must be the cache issue at your end nothing else, so please try to clear your browser cache and check back again, or try to check on any other mobile phone.

Regards 8Themes Team.

#334421 Copied

ncvan

Participant

September 19, 2022 at 08:52

Hello Tony,

Thank you very much for your prompt support,

Yes it is indeed the cache issue, I forgot to check this case as well.

#334445 Copied
Tagged: function, mobile, search, woocommerce, wordpress, xstore
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Xstore Search function does not work on mobile

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