XStore Sticky Content dosent appear when using Flexbox Container

This topic has 8 replies, 3 voices, and was last updated 5 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: lyana
    lyana
    Participant
    June 7, 2024 at 13:00

    hello,

    XStore Sticky Content option dosent appear in advanced setting when using Flexbox Container

    how to fix that?

    many thanx

    7 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 7, 2024 at 13:15

    Hello, @lyana,

    Thank you so much for purchasing our theme and contacting our support center.

    We are currently reviewing your request and require further details to proceed effectively. Could you please provide a more detailed description of your issue or clarify your specific requirements and objectives? This information will enable us to understand your situation better and provide the appropriate assistance.

    Additionally, for a more comprehensive analysis, kindly provide the URL of the page where you are experiencing the issue, along with screenshots highlighting the relevant areas. This will greatly aid in our understanding and expedite the resolution process.

    We also request that you share your site’s wp-admin access credentials in the designated private content area of our support portal. This will allow us to review your settings thoroughly and ensure our support is tailored to your needs.

    Thank you for your cooperation. We appreciate your prompt response and look forward to resolving your concerns.

    Best regards,
    The 8Theme’s Team

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    Avatar: lyana
    lyana
    Participant
    June 7, 2024 at 13:52

    XStore Sticky Content option dosent appear in advanced setting when using Flexbox Container

    This issue is when i am creating Single product layout by using Elementor .

    i prefer use Flexbox Container i dont like colums

    wp admin attacched

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    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 7, 2024 at 14:14

    Hello, @lyana,

    Thank you for your response.

    We are delighted to assist you with enabling the sticky option in your flexbox container. We recommend utilizing the motion effects option available in the Advanced Settings. For your reference, please view the image provided in the private content area.

    Additionally, to gain a deeper understanding of the motion effects option, we encourage you to read the detailed article available at: (https://elementor.com/blog/sticky-scrolling-effect/).

    We hope you find this information useful. Should you require further assistance or have any more questions, please feel free to contact us. We are here to support you.

    Best regards,
    The 8Theme Team

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    Avatar: lyana
    lyana
    Participant
    June 7, 2024 at 14:20

    I already tried that but it doesn’t show up properly

    you can try it

    could you please solve it by showing up the XStore Sticky Content in Flexbox Container?

    thanks

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 8, 2024 at 06:31

    Hello, @lyana,

    Thank you for your response.

    1/ We are pleased to inform you that we have successfully tested the Motion Effects Sticky Option using a FlexBox Container on our test site, and it is functioning correctly. For your reference, a demonstration video has been provided in the private content area of our website.

    This resource will guide you on how to configure motion effects sticky options for Flexbox Containers effectively.

    2/ Please note, currently, the XStore Sticky Content option is not available for Flexbox Containers. However, you can utilize the motion effect feature for sticky content within a Flexbox Container.

    We hope you find this information helpful. Should you need any further assistance or have additional questions, please feel free to contact us. We are here to support you.

    Best Regards,
    The 8Theme Team

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    for this information.
    Avatar: lyana
    lyana
    Participant
    June 8, 2024 at 09:19

    Hi Tony,

    thank you for your help . i will use it .
    but i hope to add feature “xstore sticky content ” in a Flexbox Container in the next update .

    thank you very much for your help
    Best Regards,

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 8, 2024 at 09:19

    Dear lyana,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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The issue related to '‘XStore Sticky Content dosent appear when using Flexbox Container’' has been successfully resolved, and the topic is now closed for further responses

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