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Xstore studio slow scrolling if filtering categories

This topic has 8 replies, 3 voices, and was last updated 10 months, 4 weeks ago ago by Andrew Mitchell

ziga32

Participant

February 1, 2024 at 15:14

When exploring Xstore studio, I can scroll somehow ok, but if I filter a category, scrolling barely moves and it’s almost impossible to work with. That is happening with all my stores since last few months now.

https://www.dropbox.com/scl/fi/dcdce3qrq2zta4v17qp31/screenshot-02-01-15-02-50.mp4?rlkey=cwwxt1iie8z581xup6xak39nb&dl=0

#382128 Copied Theme version: 9.2 WooCommerce version: 7.5

7 Answers

Rose Tyler

Support staff

February 1, 2024 at 15:59

Hello, Ziga32,

Thank you for reaching out to us and bringing this issue to our attention.

Please could you verify the functionality on this page – https://xstore.8theme.com/studio/ Does it work better?

Kind regards,
The 8Theme Team

#382138 Copied

ziga32

Participant

February 1, 2024 at 16:01

Here it works flawlesly, like it used to work for me before 9.0. What can I do?

#382139 Copied

Rose Tyler

Support staff

February 1, 2024 at 16:42

Hello, Ziga32,

We would like to inform you that our development team has added your request to their task list and will investigate it further in due course. You will be notified once we have more information. We kindly ask for your patience during this process.

As a temporary workaround, we suggest trying to use the search function by the name of the demo version of the block you wish to insert https://prnt.sc/vYNBD5ylDLMG . This approach should result in a smaller number of blocks and consequently reduce any noticeable delay during scrolling.

Kind regards,
The 8Theme Team

#382148 Copied

ziga32

Participant

February 1, 2024 at 16:47

I don’t know what I want, that’s why I’m scrolling 🙂

#382149 Copied

Rose Tyler

Support staff

February 1, 2024 at 16:50

Hello, Ziga32,

We appreciate your prompt response.

We kindly request that you visit the following link: https://xstore.8theme.com/studio/. Once there, please select the ‘Preview’ option, which can be found here: https://prnt.sc/y08all3F7BTB. This will allow you to view the version name, as shown here: https://prnt.sc/WvqsO0BUG8Ti. You should then be able to easily locate and import this version on your website.

Kind regards,
The 8Theme Team

#382152 Copied

ziga32

Participant

February 1, 2024 at 16:54

sounds great, thank you

#382154 Copied

Andrew Mitchell

Support staff

February 1, 2024 at 16:55

Dear ziga32,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#382155 Copied
Tagged: filtering categories slow scrolling, improve xstore studio scrolling, woocommerce wordpress templates, wordpress slow scrolling solution, xstore studio scrolling issue, xstore studio woocommerce fix
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Xstore studio slow scrolling if filtering categories

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