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XStore theme and WCFM problem? - by jacobpoliquin

This topic has 3 replies, 2 voices, and was last updated 4 years, 1 months ago ago by jacobpoliquin

  • Avatar: jacobpoliquin
    jacobpoliquin
    Participant
    January 11, 2021 at 21:09

    I have installed WCFM on my site, since it is compatible and I saw a demo site on your presentation. But there is a major problem, the vendors can’t see their orders on the payment page and thus can’t request a withdraw… WCFM says the problem is the Theme since all the settings are ok…

    Do you have any idea why it acts like that and if it really could be a problem with the theme?

    #267897 Copied Theme version: 7.2.3
    2 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 12, 2021 at 14:57

    Hello,

    Go to Appearance > Themes > install and activate default WooCommerce theme Storefront. Test the vendor orders when the Storefront theme is enabled. Do you have the same issue? Provide us with the screenshots, please.

    After that, you can switch back to XStore. Keep in mind that widgets could be messed up after the theme switching, so you will need to put them in place in Appearance > Widgets.

    Regards

    #267996 Copied
    Avatar: jacobpoliquin
    jacobpoliquin
    Participant
    January 12, 2021 at 15:30

    I paid a developper and it was finally a problem with WPML and the links…thank you for your answer, it is appreciated.

    #268001 Copied
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