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Xstore theme conflict with woocommerce in my site

This topic has 2 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Tony Rodriguez

nickla24

Participant

May 12, 2023 at 18:17

Hi,
i try to add a new variation on any product but not working.
For example check https://babydust.gr/shop/rouxa/rouxa-agori-2-12-eton/vermoudes-sorts-agori-2-12-eton/vermouda-100-cotton/
and try to add another variation
If i use wordpress default theme everything work fine.
Can you check it?
Thanks

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#356510 Copied Theme version: 9.1.4 WooCommerce version: 7.7.0

1 Answer

Tony Rodriguez

Support staff

May 13, 2023 at 05:24

Hello, @nickla24,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We have checked your site and found no issues. We have tested adding a new variation to a test product and it appears to be working correctly. It is likely a cache issue on your end; please try clearing your browser cache and check back. We have recorded a video for you on your site, please watch it in its entirety for reference. Please check the private content area.

If you are still experiencing issues, could you please make a video of your issue and share it with us for a better reference to understand your issue, so that we can provide you with a proper solution?

You may use the https://www.loom.com/ screen recording tool to record your screen and upload it to their website, then share the URL here.

Best Regards,
8Theme’s Team

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#356519 Copied
Tagged: conflict, resolve, support, themes, woocommerce, wordpress, xstore
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