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XStore Theme – Display Bug on Product Variations after Attempted Changes

This topic has 2 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

mady

Participant

April 24, 2023 at 23:22

Hello everyone,

I am currently experiencing a separate issue on my website, which appeared suddenly. It seems to be a display bug related to product variations that occurred after I tried to make some changes to them.

Here are two screenshots to illustrate the issue:

look private area :

As you can see, the product variations are not displaying correctly in the first screenshot. I am unsure how to resolve this issue and restore the proper display. If anyone has encountered a similar problem or can provide any guidance on how to fix this, I would greatly appreciate your help.

Thank you in advance for your assistance!

Please, contact administrator
for this information.

#354403 Copied Theme version: 9.1 WooCommerce version: 7.5.1

1 Answer

Rose Tyler

Support staff

April 25, 2023 at 09:56

Hello, Mady,

Thank you for getting in touch with us.

1/ You need to create a new empty page, then go to WooCommerce > Settings > Products > select it here https://prnt.sc/tzJiBNjjsaF5 (it will be your Shop page).
2/ It looks like the problem on your single product page is caused by a 3rdpaty plugin.
In order to troubleshoot the issue, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again.

Let us know the result.

Kind Regards,
8theme team

#354453 Copied
Tagged: product variations, template, theme, woocommerce, wordpress, xstore
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XStore Theme – Display Bug on Product Variations after Attempted Changes

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