Xstore theme issue . Not showing add to cart or buy it now button

This topic has 13 replies, 3 voices, and was last updated 7 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: mohamed
    mohamed
    Participant
    April 30, 2024 at 23:52

    Hi Team,

    This is to inform you that we are encounting below mentioned issues.

    1.Not displaying buy it now or add to card button.
    2.not supporting with elementor.
    3.back end customization not displaying in front end.

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    12 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 1, 2024 at 06:22

    Hello, Mohamed,

    Thank you for reaching out and bringing these issues to our attention.

    Your site is under maintenance mode, so we can’t check it.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best Regards,
    8Theme’s Team

    Avatar: mohamed
    mohamed
    Participant
    May 1, 2024 at 06:41

    Hi team,

    Details provided

    Please contact administrator
    for this information.
    Avatar: mohamed
    mohamed
    Participant
    May 1, 2024 at 06:43

    Details provided

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 1, 2024 at 08:36

    Hello, Mohamed,

    We appreciate your prompt response.

    1/ We’ve disabled Catalog mode via Theme Options. Please check add to cart on product in the Private Content area.

    2, 3/ Elementor editor works on the Home page and changes are visible, for example – https://prnt.sc/Eg1YAhbFIxlb > https://prnt.sc/Kg0PVyakG4Bb

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: mohamed
    mohamed
    Participant
    May 1, 2024 at 09:24

    help

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 1, 2024 at 09:57

    Hello, Mohamed,

    You’re welcome!

    https://prnt.sc/SjgPjwvq5aCt

    Best Regards,
    8Theme’s Team

    Avatar: mohamed
    mohamed
    Participant
    May 1, 2024 at 10:22

    help1

    Please contact administrator
    for this information.
    Avatar: mohamed
    mohamed
    Participant
    May 1, 2024 at 10:26

    product alignment

    Please contact administrator
    for this information.
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    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 1, 2024 at 10:42

    Hello, Mohamed,

    It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery and for products.

    Alternatively, you can try to use the next custom CSS code:

    .main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
        display: flex;
        justify-content: center;
    }
    .products-loop .ajax-content, .products-loop {
        display: flex;
        flex-wrap: wrap;
        flex: 1;
    }
    .content-product {
        flex-direction: column;
        justify-content: flex-end;
        display: flex;
        flex: 1;
    }
    .content-product .quantity-wrapper {
        margin-right: auto;
        margin-left: auto;
    }
    .swiper-container {
        display: flex;
        align-items: stretch;
    }
    .product-slide .product {
        display: flex;
        height: 100%;
    }
    .swiper-wrapper {
        height: auto;
    }

    Best Regards,
    8Theme’s Team

    Avatar: mohamed
    mohamed
    Participant
    May 1, 2024 at 10:46

    help on picture alignment

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 1, 2024 at 10:55

    Hello, Mohamed,

    Ok. If you have any additional questions or concerns, please do not hesitate to reach out to us.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 1, 2024 at 11:05

    Dear mohamed,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Xstore theme issue . Not showing add to cart or buy it now button’' has been successfully resolved, and the topic is now closed for further responses

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